Support

Getting started

Create an account. Open Overthink, complete the brief onboarding, then enter your email and a password. No email verification is required.

Untangle a thought. On the Home tab, type whatever's looping in your head and tap Untangle. In a few seconds you'll see a calm breakdown: what's really going on, the thinking trap, a gentler reframe, and one small next step.

Free tier. You get five untangles per week for free. Past that, Overthink Pro unlocks unlimited untangles, pattern insights, and public share links.

Overthink Pro · subscription

Plans. Monthly: $4.99 / month. Annual: $29.99 / year (save 50%). Both plans include a 7-day free trial for new subscribers.

How billing works. Payment is charged to your Apple ID at the end of your free trial. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. You can manage or cancel at any time in your Apple ID account settings (Settings app → your name → Subscriptions).

Restore purchases. If you reinstall the app or switch devices, open Settings inside Overthink and tap Restore Purchases. Your existing subscription will be linked back to the account.

Refunds. Apple handles all refunds for App Store purchases. Visit reportaproblem.apple.com and select the Overthink subscription to request a refund.

Account & data

Change password. Sign out from Settings, then tap "Forgot password" on the sign-in screen. We'll email you a reset link.

Export my data. Settings → Export my data. We generate a JSON file of every breakdown and mood entry on your account.

Delete an entry. Open the entry from History or Favorites and tap the delete icon.

Delete my entire account. Settings → Delete account. This permanently removes your account and all associated data and cannot be undone.

Privacy & safety

We don't sell your data. We don't use it to train AI models. The thoughts you type are sent through our backend to OpenAI's API only to generate the breakdown. Crisis-related language is detected on-device and routed to local support resources instead of being sent to the AI.

Full details: Privacy Policy · Terms of Service.

Troubleshooting

App keeps crashing on launch. Force-quit the app, then open it again. If it persists, delete and reinstall — your account and history live on our server and will sync back.

"Untangle" returns an error. Check your network connection. If the error mentions "rate limit" you've hit the per-minute cap; wait 60 seconds and try again. If you're out of free untangles for the week, you'll see the paywall instead.

Subscription says "No plans available". Pull down to refresh on the paywall, or try Restore Purchases from Settings. Make sure you're signed into the App Store with the Apple ID that owns the subscription.

Nightly check-in doesn't fire. Open iOS Settings → Overthink → Notifications and make sure "Allow Notifications" is on. In Overthink, Settings → Nightly check-in should show "Reminder around 9 PM each night."

Not medical advice

Overthink is a personal clarity tool, not therapy, not medical advice, and not crisis support. If you are in crisis, call or text 988 (US Suicide & Crisis Lifeline), or text HOME to 741741 (Crisis Text Line). The in-app Crisis Resources screen lists more options.